Returns & Exchanges

We want you to love your Mitzi pieces, but if your home decor isn't the perfect fit, we offer a 30-day return window for all items in their original packaging. Our streamlined process ensures your exchange or refund is handled with the same care we put into our designs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Print and Pack

  Download your prepaid shipping label and carefully repackage your items in their original boxes to ensure safe transit.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location, and keep your tracking number for your records.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.